At JD Computer, we are committed to delivering high-quality computer accessories with safe and secure packaging. Please read our return and refund policy carefully before placing your order.

Returns

We currently do not accept returns for any products. We request all customers to review product specifications carefully before purchasing.

Damaged or Defective Products

If you receive a damaged or defective product, you must report it within 24 hours of delivery.

To be eligible for a replacement or refund:

1. Record a clear, unedited unboxing video showing the package being opened for the first time.

2. Ensure the video clearly shows the damage or defect.

3. Send the video along with your Order ID to our support team within 1 day of receiving the parcel.

Note: Claims without a valid unboxing video submitted within 24 hours will not be considered.

Refunds

If your claim is verified and approved:

A replacement product will be sent (subject to availability), or

A refund will be issued to your original payment method if a replacement is not available.

We reserve the right to decline claims that do not meet the above criteria.

Contact Us

For support, questions, or to report a damaged item, please contact us:

Phone/WhatsApp: +91 95682 40081
Email: jdcomputeragra@gmail.com
Address: Shop No. 40G/169, Sky Tower, Sanjay Place, Agra, Uttar Pradesh, India

We’re here to help you Monday to Saturday, 11:00 AM – 8:00 PM.